The questions we’re actually asked.

Yes. Every condom we ship is tested to BIS standard IS 3490, electronically tested for pinhole integrity, and carries the ISI mark. Aqua Glide is pH-balanced and dermatologically tested.

Yes — premium natural latex. We’re working on a non-latex alternative for those with allergies; if that’s you, write to the concierge and we’ll add you to the early list.

Aqua Glide is water-based, which is the most universally compatible answer. It’s safe with latex condoms and silicone toys both. Avoid oil-based lubricants with any latex product.

Comfortably under 0.05 mm at the thinnest point. We could go thinner; we don’t, because consistency falls off below that, and consistency is the actual product.

A neutral outer box. No Fink branding, no product photo, no category description. The courier slip reads only your address and a generic descriptor.

‘Fink’ or ‘Fink Studio’. No SKU, no category, no surprise.

Same-day dispatch on weekday orders before 16:00 IST. Metro arrives in 1–2 working days, smaller pin codes 3–6. Full breakdown lives on the shipping page.

Not for hygiene reasons we hope speak for themselves. We do replace anything damaged in transit, defective, or shipped wrong — in full, with no return courier on you.

WhatsApp the concierge with your order number and a one-line note. Most resolutions land the same working day. The full policy is on the returns page.

No. Guest checkout is fine. You’ll get the same tracking and the same support either way.

Up until the courier collects, yes — usually within a couple of hours. After dispatch we can’t pull it back, but we can sort it on the return side once it’s with you.